---
title: "Bumrungrad International Hospital Mobile App"
description: "How we built a multilingual healthcare app for Bumrungrad International Hospital, with doctor search, appointment booking, and emergency access."
canonical: https://oozou.com/case-studies/bumrungrad-hospital-app
locale: en
date: 2024-11-05
client: "Bumrungrad International Hospital"
industry: "Healthcare & Life Sciences"
---

# Bumrungrad International Hospital Mobile App

> Building a comprehensive healthcare mobile app for Bumrungrad International Hospital, enabling patients to find doctors, book appointments, and access medical services across multiple languages.

- Client: Bumrungrad International Hospital (https://www.bumrungrad.com)
- Industry: Healthcare & Life Sciences
- Services: Mobile Development, UX/UI Design, System Integration, Multi-language Support
- Duration: 4 months
- Published: 2024-11-05

## Challenge

Bumrungrad International Hospital needed a scalable mobile app that could serve their diverse international patient base, integrating doctor search, appointment booking, and emergency services, all while maintaining seamless brand consistency with their existing website.

## Solution

We designed and developed a multilingual mobile app with comprehensive doctor search and filtering, appointment booking by specialty, emergency access, news and health content, and deep integration with Bumrungrad's existing systems.

## Project Overview

Bumrungrad International Hospital, one of Southeast Asia's most renowned private hospitals, partnered with us to create a mobile app that would serve their diverse patient base spanning dozens of nationalities and languages.

### Our Approach

![Our Approach](https://oozou.com/images/case-study/our-approach.webp)

1. **Patient Journey Mapping**: Extensive research into how local and international patients discover, book, and interact with hospital services
2. **Scalable Architecture**: Designed for future expansion with additional features and language support
3. **Brand Integration**: Seamless visual consistency with the existing Bumrungrad website and brand identity
4. **Accessibility**: Built with accessibility standards for patients of all abilities

## Key Features

### Find a Doctor
- Search and filter doctors across all specialties
- View doctor profiles with qualifications, languages spoken, and schedules
- Recently visited doctors for quick rebooking

### Easy Bookings
- Book appointments by specialty, doctor, or available time slot
- Appointment type selection (in-person, telemedicine)
- Appointment confirmation and reminders

### Seamless Integration
- Deep linking with the existing Bumrungrad website
- Consistent brand experience across all touchpoints
- Integration with hospital information systems

### Connect with Users
- Multiple contact pathways (forms, social media, call center)
- Emergency services quick access
- News and health articles from Bumrungrad physicians

### Language Support
- English and Thai at launch
- Architecture designed for additional languages
- Localized content and UI for international markets

---

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